The Keyboard Shop
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The Keyboard Shop Studios: Terms and Conditions
There are four terms a year. Lesson term dates are as follows:
- There are no lessons on public holidays.
- Lessons are conducted on Education Queensland's Student Free Days.
- Lesson fees must be paid by the Due Date on the invoice. If payment is not made by the Due Date, lessons may be suspended.
- Payments are to be made by Direct Debit with invoice number referenced.
- Cash payments will not be accepted.
- Once the school term has commenced, you are obligated until the end of the term.
- No refund for term lesson's will be given.
- One make-up lesson will be offered per term for any missed lessons. Private student make-up lesson time will be scheduled with your teacher within 2 weeks of missed class at the teacher's discretion. Group class make-up lesson time will be advised at the end of each term. Make-Up Classes will only be allocated if the student is absent from lessons that have been paid for in full.
- If you need to take an extended time off (3 or more weeks) notice must be given prior to the commencement of the term and you have the following choices:
Option 1: Pay for the missed lessons and in turn keep your reserved time
Option 2: Cancel the lessons but lose your reserved time.
If a major incident or medical emergency happens and the student cannot attend lessons for 3 or more weeks, a refund for missed lessons will be given but the student will lose their reserved time. We must be advised and a medical certificate must be shown.
- If WE need to cancel a lesson, that lesson will be rescheduled as a makeup lesson at no extra charge.
- You do not need to re-book every term as your lesson time and day will remain the same unless notified of changes.
- We reserve the right to update or change these Terms and Conditions at any time.
- By enrolling at The Keyboard Shop Studios you accept the above Terms and Conditions, and you understand that digital photos and video may be taken and used for promotional purposes by The Keyboard Shop and Yamaha Music Australia.

The Keyboard Shop

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Mon - Friday: 9 - 5.30 pm

Saturday: 9 - 2.00 pm


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