The Keyboard Shop
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The Keyboard Shop
The Keyboard Shop Studios: Terms and Conditions
There are four terms a year. Lesson term dates are as follows:

1. There are no lessons on public holidays.

2. Lessons are conducted on Education Queensland's Student Free Days.

3. Lesson Fees are due within 3 weeks of invoice date. Payments are to be made by Direct Debit with invoice number referenced.

4. One make-up lesson will be offered per term for any missed lessons. Private student make-up lesson time will be scheduled with your teacher within 2 weeks of missed class at the teacher's discretion. Group class make-up lesson time will be advised at end of each term.

5. If you need to take an extended time off (3 or more weeks) notice must be given prior to the commencement of the term and you have the following choices.

Option 1: Pay for the missed lessons and in turn keep your reserved time
Option 2: Cancel the lessons but lose your reserved time.

If a major incident or medical emergency happens and student cannot attend lessons for 3 or more weeks, a refund for missed lessons will be given but the student will lose their reserved time. We must be advised and a medical certificate must be shown.

6. If WE need to cancel a lesson, that lesson (at your discretion) will either be:
a) Credited to your account or
b) Rescheduled as a makeup lesson at no charge.

7. You do not need to re-book every term as your lesson time and day will remain the same unless notified of changes.

8. We reserve the right to update or change these terms and conditions at any time. You will be notified by email if this is to occur.

9. By enrolling at The Keyboard Shop Studios you agree to abide by the above terms and conditions.

The Keyboard Shop

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Trading Hours

Mon - Friday: 9 - 5.30 pm

Saturday: 9 - 2.00 pm


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